Questions
Do I have to post?
No. The kit is yours either way. If you do post, we'd love to see it.
Is there any cost?
No. The kit and shipping are free for you.
When will it arrive?
We ship from our U.S. warehouse, usually 5–7 business days. We'll email the tracking number.
How does the commission work?
When our TikTok Shop U.S. page is live, we'll send you the link. Sales that come through your videos earn you a 30% launch commission.
Can I change my shades?
We pick each set so the shades work well together, so there's nothing to choose on this page. If you have a strong preference, mention it when you reply to our email and we'll check what's available.
How do I remove waterproof liner?
Use an oil-based cleanser or an eye makeup remover. Warm water or a light foam cleanser alone may not be enough.
Who do I contact?
Reply to the email that brought you here, or write to suj.lee@sister-ann.com.